Privacy Policy

Last updated: 13.01.2026.

This Privacy Policy explains how Raffaello ugost.obrt (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website www.raffaellorentals.com.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Raffaello ugost.obrt
Address: Kampor 414, 51280 Rab, Croatia
OIB: 40490904963
Email: info@raffaellorentals.com

2. Personal data we collect

We may collect the following personal data

Newsletter subscription

If you subscribe to our newsletter, we collect your email address for the purpose of sending you marketing communications, updates, offers, and information related to our services.

Legal basis: Your explicit consent (Article 6(1)(a) GDPR).

Your email address will be used only for this purpose and will not be shared with third parties, except for email marketing service providers acting as data processors (if applicable).

You can withdraw your consent and unsubscribe from the newsletter at any time by clicking the “unsubscribe” link included in every email or by contacting us at info@raffaellorentals.com.

We retain your email address until you unsubscribe or request deletion.

2.1 Data you provide directly

When you contact us via the contact form or email, we may collect:

• Name

• Email address

• Phone number (if provided)

• Message content

Providing this data is voluntary, but necessary for us to respond to your inquiry.

2.2 Data collected automatically

When you visit our website, we may automatically collect:

• IP address (anonymized where possible)

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring website

• Cookie data

This data is collected through cookies and similar technologies.

3. Purpose and legal basis of processing

We process personal data for the following purposes:

PurposeLegal BasisResponding to inquiriesLegitimate interestWebsite functionalityLegitimate interestWebsite analyticsConsentAdvertising & remarketingConsentLegal obligationsLegal obligation

We only process personal data when we have a valid legal basis to do so.

4. Cookies and tracking technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and deliver marketing content.

Tracking technologies we may use include:

• Google Analytics

• Google Ads

• Meta (Facebook) Pixel

These tools are activated only after you provide consent via the cookie consent banner.

For more details, please see our Cookie Policy.

5. Third-party services

We may share limited data with trusted third-party service providers, such as:

• Google LLC

• Meta Platforms Inc.

These providers process data according to their own privacy policies and may transfer data outside the European Union, using appropriate safeguards in line with GDPR (e.g. Standard Contractual Clauses).

6. Data retention

We retain personal data only for as long as necessary:

• Contact inquiries: up to 12 months

• Analytics data: according to third-party retention settings

• Legal obligations: as required by law

7. Data security

We apply appropriate technical and organizational measures to protect personal data against:

• unauthorized access

• loss

• misuse

• alteration or disclosure

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your rights under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion of data

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, please contact us at info@raffaellorentals.com.

9. Links to external websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be published on this page with a revised date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 info@raffaellorentals.com